Privacy Policy
This Privacy Policy explains how PSBacWater ("we," "us," or "our"), collects, uses, and protects your information when you use psbacwater.com.
By using the website, you agree to the practices described in this policy.
Who We Are
PSBacWater
Contact: [email protected]
Information We Collect
We collect only the information needed to run the store and fulfill your orders:
- Account and checkout information: your name, email address, and shipping and billing addresses.
- Order information: the products you buy, your order history, and order status.
- Device information: standard technical details such as browser type and IP address, used to keep the site working and secure.
- Communications: anything you send us through the contact form or by email.
We do not collect your precise location, and we never see or store your full payment card number. Payments are handled by our payment processor under its own privacy policy.
How We Use Your Information
- Process, fulfill, and ship your orders;
- Create and manage your account;
- Respond to support requests;
- Detect and prevent fraud, abuse, or technical problems;
- Comply with legal obligations.
Third-Party Services
We share information only with the providers needed to run the store and complete your orders:
- WooCommerce for order processing and store management;
- Our payment processor for handling payments;
- Shipping carriers and tracking services to deliver your orders and provide tracking updates;
- Analytics providers, if enabled, to understand how the site is used.
How We Share Information
We do not sell your personal information. We share it only with the providers listed above, or when required by law.
Data Retention
We keep your information for as long as your account is active or as needed to fulfill orders and meet legal, tax, and accounting requirements. You can request deletion at any time by emailing [email protected].
Your Rights
You may access, update, or delete your personal information by logging into your account or by contacting us.
California residents: under the CCPA you have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising these rights. We do not sell personal information.
EU and UK residents: under the GDPR you have the right to access, correct, delete, or export your data, and to object to or restrict its processing. Contact us to make a request.
Cookies
We use cookies that are necessary for the cart, checkout, and login to work. If analytics are enabled, those cookies help us understand site usage. You can control cookies through your browser settings.
Children's Privacy
The website is not directed to children under 13 and we do not knowingly collect personal information from them.
Security
We use industry-standard measures, including encrypted (HTTPS) connections, to help protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
Contact Us
PSBacWater
Email: [email protected]